FAQs

1. What is Elan Wear?

Elan Wear is a premium fashion brand focused on classy, semi-formal, and premium fits. Every product is custom-made and delivered directly to your doorstep.

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2. How do I place an order?

You can browse our collection on our website, add your favorite products to the cart, and complete your purchase through our secure checkout powered by Razorpay.

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3. Do I need an account to place an order?

No. You can checkout as a guest, but creating an account makes it easier to track orders and save details for faster checkout in the future.

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4. How long will it take for my order to arrive?

Orders are usually processed within 2–3 business days. Delivery time depends on your location:

• Metro cities: 5–7 business days
• Tier 2 & 3 towns: 7–10 business days
• Remote areas: up to 12 business days

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5. What are the shipping charges?

Shipping charges are calculated at checkout based on your delivery location and order weight. We aim to keep them minimal.

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6. Can I cancel or modify my order?

Orders can only be cancelled or modified before they are shipped. Once shipped, cancellations are not possible.

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7. What is your return and refund policy?

We accept returns only in the case of damaged or defective products. For eligible cases, you may request a return within 7 days of delivery. Refunds are processed to the original payment method once the product is inspected.

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8. How do I contact Elan Wear?

For any queries, you can reach us at:
📧 [support@elanwear.net]

📷: @elanwearofficial

📞: +91 8277391651
📍 Customer Support available Mon–Sat, 10 AM – 6 PM